Selecting a PDR Company

A large urban area is struck by a hail storm. Millions of dollars of damage results to thousands of vehicles in the area. Body shops and insurance claims become backed up for months. What is the best way to get your vehicle back into shape quickly and affordably? Paintless dent repair, also known as PDR, is typically the best solution for most types of hail damage.

While PDR technology cannot repair all dents, most dents which do not result in a cracking of the paint can be corrected using this method. Many companies offer paintless dent repair, especially in the scenario provided above. In fact, when there is a major weather event which affects a large urban population, many paintless dent repair companies pop up seemingly from nowhere. This is because large teams of PDR storm chasers follow hail storms around the country and temporarily set up shop in the affected locations.

Choosing a company to make your paintless dent repairs can therefore be a challenge. You want to be cautious of fly by night companies who have no previous reputation in your community. Therefore, it is important to select a company who is able to provide references, who is an established business, and who guarantees its work.

First off, check to see if the company has a website. Look on the website to see how long they have been in business (even if not in your area). Make sure they have a telephone number which you can call regarding any future problems you may have. After all, if they have only temporarily set up shop in your city you may not be able to return to the location should a problem arise.

Ask for any guarantees in writing. You may also check with your insurance company to see if they have heard of the company. Also make sure that the insurance company will approve a reimbursement for damage incurred which is repaired using paintless dent repair.

If the company you are considering provides you references, check them. Don’t just blindly trust references, especially online recommendations. These can easily be fabricated. Ask for the names and contact information of previous customers who have used the company.

Checking with the Better Business Bureau to see if there are any complaints about the company may also prove useful. Searching online for the company name may turn up any customer feedback regarding the company, be it positive or negative.

Finally, common sense is best. If the company seems helpful, friendly, and knowledgeable, that is a good sign. If they are evasive or do not seem to be willing to provide information to you which you would find helpful, remember there are plenty of other paintless dent repair companies out there which would be happy to assist you.

David Etienne is the founder of FIX-A-DENT, the premier provider of Professional Paintless Dent Repair services in the United States. Established in 1993, FIX-A-DENT continues being the leader in Hail Damage Repair Austin (PDR), technologies, practices, and techniques and Paintless Dent Repair in Austin Texas
. For more information, please visit http://www.fixadent.com